Refunds & Cancellation Policy
WHAT WE WILL DO TOGETHER:
Step 1 – Raise a return/ replacement request within 2 days from the date of delivery, if you’ve received wrong or expired product(s). Please raise a request with us with order and contact details by Clicking Here.
Step 2 – Give us 3 working days to review your return request.
Step 3 – After reviewing your return request, we would request you to courier the product to us.
Step 4 – After your product(s) is received, we will verify it against the claim and initiate the replacement or refund accordingly. Please note that replacement will depend upon the stock availability.
Step 5 – Payment will be refunded within 7 working days from the date of return request.
UNDER WHAT CONDITIONS CAN I RETURN/ REPLACE MY PRODUCT?
Wrong product delivered
Expired product delivered
UNDER WHAT CONDITIONS RETURN/ REPLACEMENT REQUESTS WILL NOT BE ACCEPTED?
Opened/ used/ altered products.
Original packaging (mono cartons, labels, etc.) missing.
The return/ replacement request is generated after 2 days from the date of delivery.
Order Cancellation
Order cancellation will be entertained only in case of any order which has not been shipped. You can check status of the order shipped on your email or by tracking orders on our Website. You may contact us at info@bharatmulticare.com for any assistance with regards to your order.
Refund
You shall be entitled to claim a refund of the Transaction Price. After your product(s) is received, we will verify it against the claim and initiate the replacement or refund accordingly. Please note that replacement will depend upon the stock availability. Refunds, if any, shall only be made in Indian Rupees and shall be equivalent to the Transaction Price received.
